Returns/Exchanges

If my shirt doesn't fit, I don't like it, or simply changed my mind on my order can I return it?

Absolutely. We want you to shop completely risk free so if you are not 100% satisfied with a product you receive from Grinder Threads we are more than happy to provide an exchange or refund your money (less shipping). Send us an email to orders@grinderthreads.com or fill out our contact form and we'll send you all the details needed to get a refund or exchange your order. Be sure to include your order number in your message.

We can only accept orders returned within 30 days from the purchase date in unwashed, unworn, and brand new condition. We cannot accept returns with hang tags that have been removed or any shirts that have been worn or washed.  

Ordering

I dig the gear, how do I buy some?

You can find all of our products in the shop section. Click on the product(s) you want to pick up, select the size you want, and add them to your cart. After reviewing your order in the cart section – click ‘CHECKOUT’ to complete your order.

Simply input your name, address, and payment information to finalize the order – all of which is processed using industry leading security and encryption technology.

Payments

Is your website secure?

GrinderThreads.com leverages industry leading standards to keep your information and payments completely secure.  Technically speaking this means that all orders are captured using a 128 Bit Secure Socket Layers (SSL) encrypted checkout - the highest commercially available. This technology protects all of your private/confidential information when making a purchase.

What forms of payment do you accept?

The checkout process is driven by PayPal merchant technology. Along with providing industry leading security, this means that you can use any major credit card directly in our secure checkout. If you already have a PayPal account, you can also make a payment directly through PayPal.

And fear not - we never see, store, save or share your credit card information.

Products

What kind of shirts do you use?

We believe there is nothing worse that a thick, scratchy, poor quality shirt. To avoid this we have literally sampled dozens upon dozens of shirts throughout the globe to find the best shirts. All Grinder Threads shirts are super soft, great fitting, and high quality.

How are the shirts made?

All t-shirts are screenprinted using eco-friendly, super soft waterbased inks. This process blends inks into the shirt fibers so the print is soft to the touch and incredibly comfortable.

For optimal comfort, we only use printed size tags on the inside of the shirt.  That’s right. No more itchy tags that pester your neck.

I ordered more than one shirt of the same size and they don’t fit the same?

Depending on the design we use three varying shirt blends: 100% combed ringspun cotton; 60% cotton / 40% polyester; and 50% cotton / 25% polyester / 25% rayon.  There are some subtle differences in these shirt blends that offer different softness, color texture, and fit.

Check out our size chart link at the bottom of every product page if you’re ever unsure what shirt size to order.

Shipping

How much does shipping cost?

We only charge flat rate shipping, regardless of how much you order. The rates are $5 for shipments to the U.S or Canada and $10 for international shipments.

Shipping is FREE for any orders over $40.

How long does it take before I receive my order?

Please allow 5-7 business days for shipping to the U.S, 7-15 business days for shipping to Canada, and 7-20 business days for international shipments.  If you don’t receive your order within these timelines - shoot us an email at orders@grinderthreads.com.

Wholesale

How do I order bulk for my store or my hockey team?

If you are a retailer and would like to carry our products in your store, or if you have a team looking to order more than 10 shirts, please contact us at sales@grinderthreads.com.

 

***If you have any other questions fill out our contact form and we'll get back to you right away.